How can I find a customer if I don’t remember their name?
To find a customer when you can’t remember their name you can use the Production Reports. You access it from […]
Reporting
How do pull a report that shows a list of customers by class in Jenesis?
Go to Jenesis Main screen, Reports->Production->Misc tab->Class List by Location
How do I determine how many hours an agent has worked?
To determine how many hours an agent has worked you need to make sure that your agents are using the