President & Founder / Insurance Agent / Programmer
Eddie Price – Eddie graduated from the University of North Carolina at Chapel Hill in 1988 and began his career in the insurance industry as an agent for North Carolina Farm Bureau Insurance Company. In 1991, Eddie started Carolina Insurance, an independent insurance agency, from scratch. Later he went back to school to learn computer programming and with that new knowledge, created automation for his agency. By the late 90s, he began receiving inquiries from other agencies who had heard about his software. So, inadvertently, he began to sell the system to others. He named the product Jenesis, and the company Jenesis Software, after his then five-year-old daughter, Jenna.
Both businesses continued to grow over the years. In January 2018, Eddie made the difficult decision to sell his first baby, Carolina Insurance and focus only on Jenesis Software.
Over 27 years Eddie managed, acquired and sold several agencies. Looking back, he feels his richest source of knowledge and experience has come from his Jenesis relationships.
Vice President / Insurance Agent
Lisa Price – Lisa enjoys a little bit of accounting, human resources, marketing, communications and working with Jenesis company partners. She graduated from Elon University with a BA in Mathematics and a minor in Computer Science. She has her ACE designation (ACORD Certified Expert) and is a Licensed Insurance Agent. Lisa worked as a Product and Operations Manager on the insurance company side for 20 years. She joined the Jenesis team in 2008. Lisa obsesses over quality and neatness and likes everything to be just so, both at work and at home. Hey, what’s wrong with that?
Marketing & Sales Manager
Jenna Kleiber – Jenna graduated from the University of North Carolina at Charlotte in May, 2015. As a licensed North Carolina Property & Casualty Insurance agent, Jenna began working for Carolina Insurance in Forest City, NC. In September 2016, she moved to Jenesis as an Account Manager in Sales & Marketing. In her spare time, she loves to exercise, cook, travel, read, and learn about the business from her Dad, Eddie. And, yes, Jenesis takes its name from Jenna, so of course, she is passionate about its success.
Implementation & Support Manager
Lisa Gibson – Lisa joined The Agency Advantage team in July 2015 as a software trainer and quickly demonstrated the ability to oversee many other areas of the company. She now manages Implementation for The Agency Advantage and Jenesis, as well as the Technical Support Team. Lisa has experience in project management, software training, technical support and has worked in the technology fields of finance, medical, and insurance. When away from work, Lisa volunteers with Operation Second Chance, also known as The Gwinnett Jaildog Program. This program rescues dogs, trains them, and offers them for adoption. Learn more about this program at jaildogs.org. Lisa is passionate about technology… and dogs:)
Product Development Manager
Derek Honeycutt – Derek starting teaching himself to program at the age of 12. He has lots of experience in developing desktop, mobile, and website software in over 15 different programming languages. Programming is still one of his biggest passions! Derek started with Jenesis Software in January of 2018 splitting his time between providing technical support for our customers and programming on the newest web product, JenesisNow. His leadership ability, hard work, programming talent, and problem-solving abilities earned him the promotion to Product Development Manager in 2020. Derek manages development for the JenesisNow product and is heavily involved with the legacy product, JenesisClassic. Derek is an integral part of all things technical at Jenesis. He jumps at every opportunity to learn something new and to use new technology. In his spare time, Derek is an amateur no-limit hold’em card player, enjoys making music, spending time with his family and with his MANY pets.
Account Manager / Insurance Agent
Christy Alaimo – Christy is a licensed Property & Casualty agent and who better to show you all the features of Jenesis than a licensed agent! Before coming to Jenesis, Christy spent over 20 years using JenesisClassic as an independent insurance agent. Christy wears two hats at Jenesis….. she is a part of our Sales Team and she also does software training from time to time. Her personal use of the Jenesis products helps her to offer solutions to our customers with a knowledge and understanding of their needs. Christy also loves spending time with her family and traveling.
Account Manager/Insurance Agent
Jen LaCour – Jen is part of our Sales Team and comes with a very unique background! After a 13 year career in software development, Jen turned to sales in 2009. She recently obtained her Property & Casualty license in Texas as her husband began his journey to become a career agent with Farmers Insurance. Here at Jenesis, she gets to combine all of this experience into one role! Jen is a mom to 3 boys who are active in sports and music, 3 beagles, and in her spare time she and her husband enjoy wine & food, traveling, fitness, and DIY decorating!
Kelly Grisham – Kelly has been in the agency management technology arena since 1996 holding positions in training, product management, systems testing, sales and marketing over her career. Her experience makes it very easy for her to speak with agencies and understand exactly what they are looking for in a system. She joined The Agency Advantage in 2018 in sales and marketing. Outside of her love for technology, her kids are her world! She’s often busy with baseball, football, and dance. She enjoys traveling with her kids, movies and board games. And during her down time, Kelly makes time for reading and hanging out with friends. Jenesis is so glad to have Kelly as part of the sales team!
Senior Software Technician / Customer Support
Benny Kiser – Benny is the local technical support expert. More than likely, you will talk to him if you call in for support. He is witty, charming, and armed with a lucrative knowledge of the workings of Jenesis. This network technician is happy to assist you. Benny has a Bachelors Degree in Information Systems and a Minor in Cyber Security. His knowledge is great to know for our Jenesis customers. The education he has received blends excellently with his already superior technical know how. This helps him deliver quality customer service to all our awesome agencies that use Jenesis.
Senior Software Technician / Customer Support
Adam Tessener – Adam is a member of the Jenesis Tech Support Phone Team. So when you call, he will likely be who you will meet. Adam was a licensed North Carolina Property & Casualty agent and has used Jenesis Software as an agent. This gives him first-hand experience and from the same perspective as our Jenesis customers. He also has extensive experience with hardware, software support and networking. Adam began tinkering with computers at the age of 7, and a few years later, he actually began working with Chuck Haynes, a former member of the Jenesis team. When not helping customers make the most of Jenesis, Adam can be found in the gym, traveling, or studying the latest computer hardware and software.
Server Administrator / Customer Support Technician
Eric Villarreal – Eric acquired an interest in computers over 20 years ago where he began repairing teacher’s computers between classes in high school. He went on to pursue this IT path joining a trade school and receiving his A+ along with several Microsoft certifications. Eric has worked at Agency Advantage for over 5 years as a support technician but also transitioned into a server administrator and more recently into software development. He was previously employed with Dell Software and ScriptLogic as a support representative. Aside from IT, Eric has delved into several professions that include being a music producer, photographer, video editor/content creator. Most of all, Eric enjoys spending time with his family.
Customer Support Technician
Andy Barefoot – Andy is a veteran of the US Army with twenty years experience in the IT field. He is responsible for technical support of the legacy Agency Advantage product and working with customers to ensure they get the most use from their management system. His past experience includes software, hardware and network support for pathology laboratory management systems and accounting management systems. Andy holds A+, Net+, and Microsoft certifications. He is married with three sons and one very stubborn coonhound.
Software Technician / Customer Support
Darren Ridgeway – Darren is the newest member of our Technical Support Team and we are so lucky to have him! A veteran of the US Navy, he has been working in IT since 1987 in a variety of roles including technical support, hardware support, product testing, and customer support. . He plans to pursue certifications in computer network security. When he is not working, he enjoys fishing, taking long walks with his wife, and spending time with his family.
Laraine Mayfield – Laraine has worked with customer finance and accounts for over 40 years, which is why customers love her! You always want the best handling your money:) As we all know, finance is a part of every industry. Over the years, Laraine has worked with a clothing manufacturer, a CPA firm, a propane gas company, and others. Laraine joined The Agency Advantage in 2010 and is now a proud member of the Jenesis team! Laraine has so much “JOY” in her heart! Jesus (first and foremost), Others (her husband, 2 children, 6 grandchildren, and 2 fur babies), and You ( Laraine loves traveling, shopping, spending time with family and friends, and her peaceful home on the river in Alabama).
Website Design / Digital Marketing
Phil Price – Phil is a website design and digital marketing specialist who works with small businesses to maximize sales and grow. He knows real success doesn’t come from mastering the marketing flavor of the week, but from creating real trust and connections. Phil has created innovative and award-winning work for literally hundreds of Fortune 1000 companies and their agencies and is a graduate of UNC Chapel Hill.
JenesisNow Developer / Author Ordinaire
Tim Caviness – Tim has been programming since he got his first computer (a Texas Instruments 99/4a) at the age of twelve. He received his BS in Computer Science from UNC Greensboro and has earned his ACE accreditation. But he’s not just a normal geek, he’s worn many hats: radio deejay, graphics modeler, event manager, voice-over artist, CFO, and entrepreneur. He’s also an award-winning author, editor, and publisher (as Ross Cavins), and is currently working on several books. Oh, and he’s leading the effort to bring Jenesis into the web world too. He drinks lots of coffee and rarely takes breaks.
Noe Nevarez – Noe has been a PHP developer since 2017 and has always had an interest in learning about how things work. After a short time in the banking industry, Noe decided to change career paths to pursue his love of programming. He quit his job and joined a LAMP-J coding boot camp. Since then, Noe has been working in the IT field and has recently begun to pursue his Bachelor of Applied Technology-Computer and Information Technologies degree. Noe has traveled to several countries over the years and even worked as a developer in Bangkok, Thailand. Noe is now a developer on Jenesis’ web-based product, JenesisNow. When Noe is not working with his awesome Jenesis team members, he enjoys going to the gym, traveling, and eating.
Agency Advantage Developer
Russ Cummings – Russ has been with the Agency Advantage since graduating Auburn University in 2002. Along with his BSBA degree in Information Systems Management Russ also holds a Masters of Education in Instructional Technology. Russ’s love for technology is only surpassed by the love he has for his wife and children. His career has taken him through technical support, product development, and management. While his true passion is writing code to solve complex issues, Russ looks for any avenue to provide value. When he’s not behind the screen Russ enjoys tinkering with his extensive collection of Lego modular buildings.
Larry McCloskey – Larry started out in Information Technology, which was called Electronic Data Processing (EDP) at that time. His first job was simple. He was the kid who took the carbon out of the giant Green Bar reports. Eventually, Larry worked his way up through the ranks as a computer operator, programmer, systems analyst, and finally as an IT Manager. After forty years in IT, Larry decided to retire to Florida. The problem was he didn’t like golf. So, he decided to rejoin the workforce as a consultant concentrating on development using the Microsoft Access platform. In October 2016, Larry landed a gig with Eddie Price at Jenesis and has been there ever since.
Nelson Francisco – Nelson has been developing for over 20 years with a background within the retail, pharmaceutical, education and healthcare industry. From New York to Chicago and now residing in Michigan, Nelson is currently pursuing Bachelor’s degree in Computer Science and Database Administration which will be completed by mid-2021. Nelson has been with Jenesis a little over 3 years (which he loves) and has gained extensive knowledge about the insurance business. During his downtime, he plays golf in the spring and summer and bowls in fall and winter.
Customer QA Consultant
Donald Duck – Donald Duck is our oldest employee here at Jenesis Software. He is an amazing 78 years old! Donald maintains an active lifestyle. Much of his longevity comes from his rigorous swimming exercise routine he performs at the local Isothermal Community College pond. Donald began his tenure here at Jenesis in the Testing Department. He served as a test specimen during the early days of programming what later became Jenesis Agency Management System.