Meet Our Team
About Us
President & Founder / Insurance Agent / Programmer
Eddie Price – Eddie graduated from the University of North Carolina at Chapel Hill in 1988 and began his career in the insurance industry as an agent for North Carolina Farm Bureau Insurance Company. In 1991, Eddie started Carolina Insurance, an independent insurance agency, from scratch. Later he went back to school to learn computer programming and with that new knowledge, created automation for his agency. By the late 90s, he began receiving inquiries from other agencies who had heard about his software. So, inadvertently, he began to sell the system to others. He named the product Jenesis, and the company Jenesis Software, after his then five-year-old daughter, Jenna.
Both businesses continued to grow over the years. In January 2018, Eddie made the difficult decision to sell his first baby, Carolina Insurance and focus only on Jenesis Software.
Over 27 years Eddie managed, acquired and sold several agencies. Looking back, he feels his richest source of knowledge and experience has come from his Jenesis relationships. 
Vice President / Insurance Agent
Lisa Price – Lisa enjoys a little bit of accounting, human resources, marketing, communications and working with Jenesis company partners. She graduated from Elon University with a BA in Mathematics and a minor in Computer Science. She has her ACE designation (ACORD Certified Expert) and is a Licensed Insurance Agent. Lisa worked as a Product and Operations Manager on the insurance company side for 20 years. She joined the Jenesis team in 2008. Lisa obsesses over quality and neatness and likes everything to be just so, both at work and at home. Hey, what’s wrong with that? 
Marketing & Sales Manager / Insurance Agent
Jenna Kleiber – Jenna graduated from the University of North Carolina at Charlotte in May, 2015. As a licensed North Carolina Property & Casualty Insurance agent, Jenna began working for Carolina Insurance in Forest City, NC. In September 2016, she moved to Jenesis as an Account Manager in Sales & Marketing. In her spare time, she loves to exercise, cook, travel, read, and learn about the business from her Dad, Eddie. And, yes, Jenesis takes its name from Jenna, so of course, she is passionate about its success.
Implementation Manager
Lisa Gibson – Lisa joined The Agency Advantage team in July 2015 as a software trainer and quickly demonstrated the ability to oversee many other areas of the company. She now manages Implementation for The Agency Advantage and Jenesis, as well as the Technical Support Team. Lisa has experience in project management, software training, technical support and has worked in the technology fields of finance, medical, and insurance. When away from work, Lisa volunteers with Operation Second Chance, also known as The Gwinnett Jaildog Program. This program rescues dogs, trains them, and offers them for adoption. Learn more about this program at jaildogs.org. Lisa is passionate about technology… and dogs:)
Product Development Manager
Derek Honeycutt – Derek started teaching himself to program at the age of 12. He has lots of experience in developing desktop, mobile, and website software in over 15 different programming languages. Programming is still one of his biggest passions! Derek started with Jenesis Software in January of 2018 splitting his time between providing technical support for our customers and programming on the newest web product, JenesisNow. His leadership ability, hard work, programming talent, and problem-solving abilities earned him the promotion to Product Development Manager in 2020. Derek manages development for the JenesisNow product and is heavily involved with the legacy product, JenesisClassic. Derek is an integral part of all things technical at Jenesis. He jumps at every opportunity to learn something new and to use new technology. In his spare time, Derek is an amateur no-limit hold’em card player, enjoys making music, spending time with his family and with his MANY pets.
Technical Support Manager
Jason Cooley – Jason was born and raised in Michigan and has worked extensively in IT there. With his full spectrum of experience in IT and management, Jason joined the Jenesis and Agency Advantage team in 2022. (Who wouldn’t want to be a part of such an awesome support team?) Jason’s IT background ranges from hardware to network engineering and administration of networks and Windows servers. When Jason isn’t working he loves spending time with his family and dogs, going to estate sales and flea markets, and hunting down various collectibles and treasures.
Website Design / Digital Marketing
Phil Price – Phil is a website design and digital marketing specialist who works with small businesses to maximize sales and grow. He knows real success doesn’t come from mastering the marketing flavor of the week, but from creating real trust and connections. Phil has created innovative and award-winning work for literally hundreds of Fortune 1000 companies and their agencies and is a graduate of UNC Chapel Hill.
Digital Marketing
Robert MacNeil – Robert joined the technology industry in early 2000 and grew his knowledge base while overseeing business development teams delivering enterprise-level services including network connectivity, hosting solutions and software design. With this tenured experience, and understanding of how search engines quantify ranking position of businesses, he moved into the digital marketing field. Having managed SEO teams running hundreds of SEO programs in supporting companies and their online ‘brand’ and visibility, he now leads the search marketing programs and related services for JenesisWeb.
Account Manager / Insurance Agent
Christy Alaimo – Christy is a licensed Property & Casualty agent and who better to show you all the features of Jenesis than a licensed agent! Before coming to Jenesis, Christy spent over 20 years using JenesisClassic as an independent insurance agent. Christy wears two hats at Jenesis….. she is a part of our Sales Team and she also does software training from time to time. Her personal use of the Jenesis products helps her to offer solutions to our customers with a knowledge and understanding of their needs. Christy also loves spending time with her family and traveling.
Account Manager
Joe Gauger – Joe was born and raised in Kansas and so it comes as no surprise that Joe is a die-hard Kansas City Chiefs fan. He graduated from Pittsburg State University with a Bachelor of Science in Marketing in 2009. Joe’s insurance background includes Property & Casualty and Medicare Supplement sales, agent licensing and carrier appointments, and agent onboarding and training. Joe loves spending time in the mountains of Colorado and enjoys skiing and playing guitar.
Senior Software Technician / Customer Support
Benny Kiser – Benny is the local technical support expert. More than likely, you will talk to him if you call in for support. He is witty, charming, and armed with a lucrative knowledge of the workings of Jenesis. This network technician is happy to assist you. Benny has a Bachelors Degree in Information Systems and a Minor in Cyber Security. His knowledge is great to know for our Jenesis customers. The education he has received blends excellently with his already superior technical know how. This helps him deliver quality customer service to all our awesome agencies that use Jenesis.
Senior Software Technician / Customer Support
Adam Tessener – Adam is a member of the Jenesis Tech Support Phone Team. So when you call, he will likely be who you will meet. Adam was a licensed North Carolina Property & Casualty agent and has used Jenesis Software as an agent. This gives him first-hand experience and from the same perspective as our Jenesis customers. He also has extensive experience with hardware, software support and networking. Adam began tinkering with computers at the age of 7, and a few years later, he actually began working with Chuck Haynes, a former member of the Jenesis team. When not helping customers make the most of Jenesis, Adam can be found in the gym, traveling, or studying the latest computer hardware and software.
Server Administrator / Software Technician / Customer Support
Eric Villarreal – Eric acquired an interest in computers over 20 years ago where he began repairing teacher’s computers between classes in high school. He went on to pursue this IT path joining a trade school and receiving his A+ along with several Microsoft certifications. Eric has worked at Agency Advantage for over 5 years as a support technician but also transitioned into a server administrator and more recently into software development. He was previously employed with Dell Software and ScriptLogic as a support representative. Aside from IT, Eric has delved into several professions that include being a music producer, photographer, video editor/content creator. Most of all, Eric enjoys spending time with his family.
Software Technician / Customer Support
Andy Barefoot – Andy is a veteran of the US Army with twenty years experience in the IT field. He is responsible for technical support of the legacy Agency Advantage product and working with customers to ensure they get the most use from their management system. His past experience includes software, hardware and network support for pathology laboratory management systems and accounting management systems. Andy holds A+, Net+, and Microsoft certifications. He is married with three sons and one very stubborn coonhound.
Software Technician / Customer Support
Darren Ridgeway – Darren is the newest member of our Technical Support Team and we are so lucky to have him! A veteran of the US Navy, he has been working in IT since 1987 in a variety of roles including technical support, hardware support, product testing, and customer support. . He plans to pursue certifications in computer network security. When he is not working, he enjoys fishing, taking long walks with his wife, and spending time with his family.
Software Trainer
Laura Bennett – Laura grew up in the world of insurance, spending after-school hours at her mother’s small insurance agency. After Laura graduated from Western Carolina University in 2011, she continued in her mother’s footsteps by becoming a Property and Casualty Insurance agent. While working as a Property and Casualty Insurance agent, Laura was offered an opportunity to train new insurance agents. Laura discovered a passion for training, which she continues today as a Jenesis and Agency Advantage Software trainer. When she is not training our wonderful customers, Laura enjoys traveling, cooking, crafts, and spending time with family, friends, and her dog.
Account Specialist
Laraine Mayfield – Laraine has worked with customer finance and accounts for over 40 years, which is why customers love her! You always want the best handling your money:) As we all know, finance is a part of every industry. Over the years, Laraine has worked with a clothing manufacturer, a CPA firm, a propane gas company, and others. Laraine joined The Agency Advantage in 2010 and is now a proud member of the Jenesis team! Laraine has so much “JOY” in her heart! Jesus (first and foremost), Others (her husband, 2 children, 6 grandchildren, and 2 fur babies), and You ( Laraine loves traveling, shopping, spending time with family and friends, and her peaceful home on the river in Alabama).
Account Associate
Kaylee Spangler – Kaylee graduated from Southern Illinois University Edwardsville with a bachelor’s in Psychology in May 2017. She has worked with clients in the form of one-on-one care and crisis stabilization for the past five years. Her background gives her a unique perspective on how to support and figure out solutions for clients. She has dabbled with computers and coding since she was 7 and loves learning how to build computers with her dad. She enjoys reading, sewing, playing video games, and spending time with her husband.
JenesisNow Developer / Author Ordinaire
Tim Caviness – Tim has been programming since he got his first computer (a Texas Instruments 99/4a) at the age of twelve. He received his BS in Computer Science from UNC Greensboro and has earned his ACE accreditation. But he’s not just a normal geek, he’s worn many hats: radio deejay, graphics modeler, event manager, voice-over artist, CFO, and entrepreneur. He’s also an award-winning author, editor, and publisher (as Ross Cavins), and is currently working on several books. Oh, and he’s leading the effort to bring Jenesis into the web world too. He drinks lots of coffee and rarely takes breaks.
JenesisNow Developer
Noe Nevarez – Noe has been a PHP developer since 2017 and has always had an interest in learning about how things work. After a short time in the banking industry, Noe decided to change career paths to pursue his love of programming. He quit his job and joined a LAMP-J coding boot camp. Since then, Noe has been working in the IT field and has recently begun to pursue his Bachelor of Applied Technology-Computer and Information Technologies degree. Noe has traveled to several countries over the years and even worked as a developer in Bangkok, Thailand. Noe is now a developer on Jenesis’ web-based product, JenesisNow. When Noe is not working with his awesome Jenesis team members, he enjoys going to the gym, traveling, and eating.
JenesisNow Developer
Brian Parker – Brian fell in love with computers at age 9 and they’ve been part of his life ever since. After studying computer science and engineering, he became a customer software developer for a small office supply company before eventually finding his place at Jenesis. Brian likes to learn new skills and techniques to put to use in his programming projects, so JenesisNow is a perfect fit. Brian lives in Pennsylvania and enjoys the outdoors, camping, and the snow when he is not spending time with the Jenesis team.
Agency Advantage Developer
Russ Cummings – Russ has been with the Agency Advantage since graduating Auburn University in 2002. Along with his BSBA degree in Information Systems Management Russ also holds a Masters of Education in Instructional Technology. Russ’s love for technology is only surpassed by the love he has for his wife and children. His career has taken him through technical support, product development, and management. While his true passion is writing code to solve complex issues, Russ looks for any avenue to provide value. When he’s not behind the screen Russ enjoys tinkering with his extensive collection of Lego modular buildings.
JenesisClassic Developer
Nelson Francisco – Nelson has been developing for over 20 years with a background within the retail, pharmaceutical, education and healthcare industry. From New York to Chicago and now residing in Michigan, Nelson is currently pursuing Bachelor’s degree in Computer Science and Database Administration which will be completed by mid-2021. Nelson has been with Jenesis a little over 3 years (which he loves) and has gained extensive knowledge about the insurance business. During his downtime, he plays golf in the spring and summer and bowls in fall and winter.
Customer QA Consultant
Donald Duck – Donald Duck is our oldest employee here at Jenesis Software. He is an amazing 78 years old! Donald maintains an active lifestyle. Much of his longevity comes from his rigorous swimming exercise routine he performs at the local Isothermal Community College pond. Donald began his tenure here at Jenesis in the Testing Department. He served as a test specimen during the early days of programming what later became the Jenesis Insurance Agency Management System.