Overview of the built-in or integrated VOIP phone system on JenesisNow.
JenesisNow- Integrated VOIP phone system, how it works
When you have the RingCentral windows phone installed on your computer, you can efficiently receive and make calls from your computer.
What happens when a customer or client who is already in the system calls?
The system will automatically recognize them and bring up their account information. This will allow you to work on their account while on the call with this client.
What happens when a customer calls who is not in the system?
It will not pull up a profile but will bring up the dashboard.