Why do I get a “Save, Drop Changes, Disregard” message box?

This message occurs when 2 people are trying to access the same record at the same time. Since Jenesis allows its users to share one database, accessing the same record at the same time can cause conflicts and potentially corrupt that clients profile. If you see this message simply DROP CHANGES, and wait until the other user is out of the profile and see if your changes remained. If they did not reenter them.

 

Please click here if this helped you.
0 people found this helpful.


Category: Policies

← Faqs